we're sending e-mail through constant contact to a blog to display daily newsletters. all of the double quotes and apostrophes are appearing as question marks (I understand that the browser is converting a character it can't render into a ?) looking at the code for the e-mail I see these HTML characters being used in those positions. I believe they're smart quotes and the angled ' character.
I have tried all combinations of posting settings regarding HTML versus text, UTF-8, etc. with no change. Any thoughts?